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Terms of Service

Last Updated: January 10, 2025

General Agreement

This is a legal agreement between users ("you" or "your") and LingoFlow ("we," "us," "our," or "the Service"). By using LingoFlow's AI-powered language learning application and related services, you agree to these terms.

Legal Age Requirements

  • If you are under the legal age of majority in your jurisdiction, you must have a parent or guardian review and agree to these terms on your behalf

Trial Accounts

  • Trial accounts are automatically created when you first access LingoFlow
  • Trial accounts contain no personally identifiable information
  • Learning data from trial accounts will transfer to registered accounts upon upgrade
  • Trial accounts cannot be deleted as they contain no personal information
  • We reserve the right to remove trial accounts at any time
  • Any data created in trial accounts are not yours until after you create an account and the trial data is moved to it

User Accounts

  • You are responsible for maintaining the security of your account credentials
  • You must provide accurate and complete information when creating a registered account
  • You may not share your account with others
  • We reserve the right to suspend or terminate accounts that violate these terms

Acceptable Use

By using our Service, you agree not to:

  • Share or upload content you don't have the rights to use
  • Create multiple trial accounts by any means
  • Attempt to disrupt or compromise the Service's security
  • Use the Service for any illegal purposes
  • Share inappropriate or offensive content in public areas of the Service if any
  • Attempt to reverse engineer or modify the Service
  • Use automated systems to access the Service without our express permission
  • Share account access with others
  • Use AI chat API for unintended or unauthorized actions or using it outside of LingoFlow

User Content

When you create or share content through the Service:

  • You retain ownership of your content
  • You grant us a worldwide, non-exclusive, royalty-free license to use, store, and display your content for the purpose of providing the Service
  • You are responsible for ensuring your content doesn't violate any third-party rights
  • We reserve the right to remove any content that violates these terms

AI Language Learning Features

  • AI interactions are for educational purposes only
  • All AI features are subject to limitations of the current AI technology
  • Do not share sensitive personal information in AI chat conversations
  • We may use anonymized chat data to improve our AI systems
  • We do not guarantee specific learning outcomes or AI response accuracy

Service Availability

  • We strive to maintain consistent service but do not guarantee uninterrupted access
  • We may modify, suspend, or discontinue any part of the Service at any time
  • We are not liable for any service interruptions or data loss
  • We reserve the right to impose usage limits or restrictions

Intellectual Property

  • The Service, including all software, designs, and content created by us, is our property
  • You may not copy, modify, or create derivative works of our Service or content
  • Our trademarks and branding may not be used without express permission

Payment Terms

  • Free features will remain free, although limits might apply
  • Premium features may require payment
  • All purchases are final unless otherwise required by law
  • We may modify our pricing with advance notice

Data Management

  • We handle your data as described in our Privacy Policy
  • Inactive accounts may be deleted after 6 months of no activity
  • You can request for your learning data to be exported at any time
  • Upon account deletion, data will be removed within less than 30 days (or immediately)

In-App Purchases

If you purchase an auto-renewing periodic subscription through the Service, your LingoFlow account will be billed continuously for the subscription until you terminate it as set forth below. After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically renew for an additional equivalent period. If you do not wish your subscription to renew automatically, or if you want to change or terminate your subscription, you will need to log in to your LingoFlow account and follow instructions to terminate or change your subscription, even if you have deleted your account.

You agree to pay all fees and applicable taxes incurred by you or anyone using a LingoFlow account registered to you. LingoFlow may revise the pricing for the goods and services offered through the Service at any time. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.

Payment Processors

All financial transactions made in connection with the Service will be processed by a third party in accordance with their respective terms of use, privacy policy, and/or any applicable payment terms and conditions. We encourage you to learn about the practices of such third party. In no event will LingoFlow be responsible for the actions or inactions of any third party payment processor, including, but not limited to, system downtime or payment service outages.

Refund Policy

All payments are nonrefundable. There are no refunds or credits for Virtual Items or partially used membership periods. However, LingoFlow may grant refunds or credits on a case-by-case basis at our sole discretion. LingoFlow’s grant of a refund or credit in one instance does not obligate LingoFlow to provide a refund or credit in the future, under any circumstances. If you cancel your periodic subscription to a paid LingoFlow service, you will continue to have access to the service through the end of your current billing period.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

Changes to Terms

  • We may update these terms at any time
  • We will notify you of material changes via email or through the app
  • Continued use of the Service after changes constitutes acceptance

Termination

  • You may terminate your account at any time
  • We may terminate or suspend your account for violations of these terms
  • Upon termination, relevant sections of these terms remain in effect

Contact

For questions about these terms, please contact [email protected]